Taka7 FAQ — all your questions answered in one place

Each mobile number and email address can only be used to register one Taka7 account. Creating multiple accounts violates Taka7's terms, and if detected, all associated accounts will be suspended and balances may be forfeited.

First, check your spam or junk folder. If it's not there, go to the login page and click "Resend Verification Email". If you entered the wrong email address, Login page and update it in your profile settings. If the issue persists, contact support.

KYC is not required to play games. However, when making a withdrawal, you will need to complete KYC by uploading a photo of your National ID or passport. Verification is usually completed within 24 hours, and all subsequent withdrawals will be processed faster.

On the login page and click the "Forgot Password?" link. Enter your registered email address. A password reset link will be sent to you within a few minutes. Click the link to set a new password. If you don't see the email, check your spam folder or contact support.

The minimum deposit on Taka7 depends on your chosen payment method. For mobile banking, the minimum is generally very low. For the latest limits, Deposit page or ask via live chat.

Deposits via mobile banking are typically credited within 5–15 minutes. Bank transfers may take 2–4 hours. If more than 30 minutes have passed, contact us via live chat with your deposit receipt.

Taka7 does not charge any fees on deposits. However, your payment provider may apply their own transaction charges. It's worth checking your mobile banking or bank's fee policy before making a deposit.

For KYC-verified accounts, withdrawals are typically processed within 4–24 hours. During peak periods or for larger amounts, it may take 24–48 hours. If your KYC is incomplete, withdrawals may be delayed.

Withdrawals are typically rejected due to incomplete KYC, an active bonus wagering requirement, or a mismatch in account details. The rejection notification will include the reason. Resolve the issue and reapply, or get help via live chat.

Withdrawal limits depend on your payment method and account level. Log in and visit the withdrawal page to see the latest limits. For more details, Deposit page or ask support.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 30x wagering requirement means you must bet 30 times the bonus amount. Each bonus has its own specific terms — On the Promotions page you will find the details.

Yes, accepting a bonus at Taka7 is entirely optional. If you want to withdraw without meeting wagering requirements, you can opt out of the bonus before making a deposit. If a bonus is active after being claimed, it may restrict your ability to withdraw.

Share your unique referral code with a friend. When they register using that code and make their first deposit, both you and your friend will receive a bonus. To learn more about the referral bonus, On the Promotions page।

Yes, all Taka7 games run smoothly on mobile. You can play directly from your browser, or download the Taka7 app for an even better experience. To get the app, Download page Go.

Taka7 games are built to handle disconnections. In most cases, when you reconnect, the game resumes from where it left off. If you experience any irregularities due to network issues, please contact support.

The Taka7 app is available on both Android and iOS. Download page and download the app for your device. Installation instructions are also available there.

Change your password immediately and enable 2FA. Then contact Taka7 via live chat or email with the details. We will investigate promptly and secure your account.

Taka7 live chat support is available 24/7. You'll usually get a response within 2 minutes. Chat in Bengali — our support team is fully equipped to help you in Bengali.

After logging in, go to Account Settings and find the "Responsible Gaming" section, where you can set deposit limits, session time limits, cooling-off periods, and self-exclusion tools. For a detailed guide, Responsible Gaming page for details.

To close your account, contact Taka7 support. Before submitting a closure request, make sure all withdrawals are complete and you have no active bonuses. If you're experiencing gaming-related issues, consider using self-exclusion instead of closing your account.